About Us
1. Name Consistency
Decorure is the name used consistently across this website. The name appears in a uniform form on all pages, communications, and customer-facing materials to ensure clarity, recognition, and continuity throughout the user experience.
2. Mission and Values
We focus on providing well-designed and functional furniture that supports everyday living. Our approach emphasizes practicality, thoughtful design, and material suitability rather than trends or excessive decoration. We aim to build long-term trust through reliable products, clear communication, and responsible service practices that align with the expectations of Australian consumers.
3. Development and Growth
Operations have progressed through continued investment in product development, supply coordination, and operational processes. The emphasis has not been on rapid expansion, but on building a stable foundation that supports consistent quality, reliable delivery, and responsive customer support. This steady approach reflects an ongoing focus on sustainability and long-term responsibility.
4. Product Focus and Features
Our furniture collections are selected with attention to design balance, durability, and everyday usability. We prioritize practical structures, reliable materials, and finishes suitable for regular household use. Product decisions are guided by real-life application, with an emphasis on comfort, adaptability, and ease of maintenance, without making absolute or exaggerated claims.
5. Service Coverage and Customer Support
We serve customers across Australia and work with established logistics and service partners to manage deliveries and after-sales support. Our customer support team operates during standard business hours and provides assistance in a clear, professional, and timely manner. We value accurate information and respectful communication in every customer interaction.
6. Contact Information
If you have questions or would like further information, please contact us during business hours:
Contact Address: APT BLK 504 ANG MO KIO AVENUE 8 #04-2656, SINGAPORE 560504, SINGAPORE
Customer Support Email: cs@decorure.com
Contact Phone: +65 (895) 86821
Business Hours: Monday to Friday, 9:00 AM to 5:00 PM (Australian local time)